We coordinate the tax, customs and regulatory side of your cross-border logistics so your shipments move predictably. IOSS handling for sub-€150 consignments, duty calculation, customs brokerage, returns reconciliation, and marketplace integration for Amazon, eBay, Shopify, Cdiscount, Bol, Allegro and Otto.
We are not a freight forwarder. We are the compliance brain that sits behind your freight forwarder, your 3PL, and your marketplace integrations, ensuring the tax, customs, IOSS, EPR and product-safety positions are correct at the moment goods move across a border.
Import One-Stop-Shop. Non-EU sellers can use IOSS to collect EU VAT at the point of sale on consignments not exceeding €150, eliminating the customer-side import friction that destroys conversion rates.
CiDATax acts as your IOSS intermediary, registers you in Italy, files the monthly IOSS return covering all 27 member states, and reconciles against your marketplace and courier data feeds.
Pre-shipment duty calculation by HS code, country of origin and trade agreement applicability. Free-trade agreement (FTA) origin certification, preferential rate claims, and avoidance of double duty in multi-jurisdiction supply chains.
We work with your customs broker network to ensure declarations carry the right valuation, origin and preference claims the first time. Post-clearance amendment is expensive; getting it right at entry is free.
Returned goods carry VAT, duty and IOSS reconciliation implications that the marketplace platforms do not handle for you. A 12% return rate on a €5M cross-border revenue line is a €600K VAT reconciliation exposure if untracked.
We build the returns matrix into your VAT and IOSS filings, manage credit notes and adjustments under Italian e-invoicing rules, and identify recovery opportunities on customs duties for re-exported goods.
We do not act as a customs broker (you need a licensed declarant for that); we sit alongside your broker to ensure tax positions, EORI references, valuation, origin and tariff classification are aligned at the point of declaration.
The result: fewer authority queries, no held containers over preventable errors, and clean audit trails from your ERP through to the customs declaration.
We work with sellers operating across every major European marketplace. Tax-position mapping, marketplace facilitator law interaction, OSS deemed-supplier reconciliation, IOSS data feeds, and listing audits for product-safety compliance under GPSR.
Cross-border ecommerce dies on small errors at scale. An incorrectly applied IOSS exemption multiplied across 80,000 orders is a six-figure VAT bill. A miscoded HS classification on an FBA inbound shipment is a held container during peak.
We sit between your marketplaces, your 3PLs and the tax authorities, normalising the data, applying the right tax position, and filing the right returns. Senior advisor on each engagement; never a faceless ticket queue.
For multinational shippers and brand owners, the cross-border tax-and-regulatory layer is now a discrete operating function with its own KPIs. Recoverable duty rate. Days to resolution on authority queries. Inventory days held in customs.
We deliver this function as a service: clear scope, monthly reporting cadence, defined SLAs, audit-ready documentation. Group-level coordination across 27 EU member states plus the UK, US, AU, JP and MENA region.
Senior-led discovery call, no junior gatekeepers. We will diagnose your cross-border flow and put a single quote on a single engagement letter.